Shipping policy

Shipping Policy

This page explains MagnetBX order processing times, estimated delivery times, and shipping charges. All shipping prices listed below are in USD.

Order Processing

Orders are shipped from our warehouse in China. Orders are processed within 1–3 business days. Processing time is separate from the delivery estimates below.

Estimated Delivery Times

United States, Canada, United Kingdom, European Union, Australia, and Singapore: 7–15 business days after dispatch.
Other available destinations: 10–20 business days after dispatch.

Please allow for both order processing and shipping transit time when planning your purchase. Delivery times are estimates and may vary due to customs or local conditions.

Shipping Destinations

Shipping availability depends on your delivery address and the items in your order. Enter your address at checkout to view available shipping options. The destinations listed above describe delivery estimates, not a promise that every item can be shipped to every destination.

Shipping Charges & Free Shipping

General Shipping Rates

United States: Standard shipping is $9.99, with free standard shipping on eligible orders of $69.99 or more.
Other available destinations under the general shipping rates: Standard shipping is $29.99, with free standard shipping on eligible orders of $99.99 or more.

Other Shipping Rates

Some products use a separate shipping rate configuration that includes a $15.99 US standard shipping option. The general US free-shipping offer does not apply to every product or order.

Shipping charges and available free-shipping offers depend on the products in your cart and your delivery address. Review the shipping charge displayed at checkout before completing your purchase.

Delivery Questions & Delays

If you have a question about your delivery or your order has not arrived within the estimated delivery period, email sales@magnetbx.com. Include your order number and the email address used at checkout so we can identify your order.

Address Corrections

Please check your delivery address carefully before completing checkout. If you notice an error after placing an order, contact sales@magnetbx.com as soon as possible to ask whether a correction is still possible.

Returns

For return eligibility, return instructions, and refund information, please review our Return and Refund Policy. For return questions, contact us before sending an item back.